Let’s face it … VoIP is HOT. Just about everyone, Carriers and Enterprises alike, is at least considering adding VoIP – whether it’s in the form of Hosted PBX, IP Centrex, Toll Bypass, or Unified Messaging. Competition for coveted subscribers will be fierce.

Carriers will be challenged on multiple fronts:
• The Business Challenge – Carriers must minimize churn on the existing customer base, while adding service revenues from new services and applications.
• The Technology Challenge – Planning, Designing, Integration, and Operation of a converged VoIP and data network requires a high level of expertise.
• The Resource Challenge – With the right sizing of the telecom downturn behind us, many organizations simply don’t have the technical resources to effectively execute on a VoIP migration.

Enterprises also face various challenges:
• The Business Challenge – From a financial perspective, an Enterprise must justify the reason to move to a VoIP infrastructure.
• The Technology Challenge – Planning, Designing, Integration, and Operation of a converged VoIP and data network requires a high level of expertise.
• The Resource Challenge – Recent right-sizing initiatives have left many organizations without the technical resources required to effectively execute on a VoIP migration.